Privacy Policy

Last updated: 29 October 2026

Who we are and our role as data controller

dailymix operates this commercial website from the United Kingdom. We act as the data controller for personal data processed in connection with visits to the site, enquiries submitted through the contact form, and any services related to our professional hub for live television production. Our registered address is MediaCityUK B4, Orange Tower, Salford Quays, Salford, M50 2HE, United Kingdom.

Who this notice applies to

This privacy notice covers visitors to the website, individuals who submit enquiries via the contact form, prospective or current course participants, and anyone whose personal data we process in the course of our commercial activities. It does not apply to employees or contractors of dailymix.

Categories of personal data we collect and their sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data such as IP address and browser type, usage data from site interactions, and enquiry content submitted through forms. Data is obtained directly from you when you use the site or contact us, and indirectly through analytics tools and server logs.

Purposes of processing and legal bases

We process data to respond to enquiries on the legal basis of legitimate interests and, where consent is required, on the basis of consent. Site analytics and performance monitoring are carried out under legitimate interests. Service delivery, including course-related communications, relies on contract necessity. Compliance with legal obligations forms the basis for record-keeping required by UK law.

Whether providing data is mandatory

Providing contact details is necessary to receive a response to an enquiry. Failure to supply required information will prevent us from processing your request. Technical data is collected automatically and cannot be refused without disabling essential site functions.

Cookies and similar technologies

We use cookies and similar technologies to enable site functionality and gather usage statistics. Details of the specific cookies employed and your choices regarding them are set out in our Cookie Policy, which is accessible via the site-wide cookie banner.

Recipients and processors of your data

Personal data may be shared with service providers such as hosting companies, analytics platforms, and email delivery services acting as processors under contract. We may also disclose data where required by law or to protect our legal rights. No sale of personal data occurs.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office.

Data retention

Enquiry data is retained for up to two years after the last contact. Technical logs are kept for twelve months. Course-related records are retained for six years to meet contractual and legal obligations. Criteria for longer retention include ongoing legal claims or regulatory requirements.

Security measures and data minimisation

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and regular reviews of data holdings. We collect only the data necessary for the stated purposes and avoid excessive retention.

Your data protection rights

Under UK GDPR and the Data Protection Act you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights please contact us using the details on our Contacts page or by writing to hello-pipelinemedia@salford.ac.uk or +44 161 295 0100.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You may also object to direct marketing at any time; we will cease such processing upon receipt of your objection.

Right to complain

If you are dissatisfied with our handling of your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children and age restrictions

Our services are intended for adults engaged in professional television production. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics are used only for aggregate service improvement.

Changes to this policy

We may update this notice from time to time. The effective date of any revision will be stated at the beginning of the document. Continued use of the site after changes constitutes acceptance of the revised policy.